Privacy & POPIA
Privacy, without theatre.
Velora collects only the information needed to respond to an enquiry, assess a property request, prepare a quote or manage an approved service relationship.
What may be collectedName, WhatsApp/phone number, property area, property type, service need, notes, photos you choose to send, access details and onboarding documents where later required.
Why it is usedTo respond to enquiries, assess fit, prepare inspection or quote visits, schedule work, manage services and keep reasonable operational records.
CookiesThe website uses a small local preference record to remember cookie choice. No advertising tracking is intentionally built into this version.
SharingDetails may be shared with approved contractors only where needed to quote, schedule or complete approved work.
Your requestYou may ask for correction or deletion of personal information where legally and operationally reasonable.